I didn’t receive a confirmation or shipment email! Customer Service October 15, 2020 04:40 Updated Be sure to double check your email account spam or promotions folders, in case they've snuck in there. If you still can't find it, get in touch and we'll get it sorted for you! Related articles How do pre-orders work? FREE EXCHANGES What if I just need a different size? Comments 0 comments Article is closed for comments.