Can I return an online order in-store? Rachel October 15, 2020 04:50 Updated Unfortunately not – all online orders must be posted back to our warehouse to make sure your refund is processed correctly. Please refer to our returns policy for full terms. Related articles What is your returns policy? How do I return my order? FREE EXCHANGES Do I have to pay for return shipping? I have an issue with an Abrand item purchased from another retailer Comments 0 comments Article is closed for comments.