How do I return my order?

UPDATE: FREE EXCHANGES for Aussie customers - more info here.

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You're welcome to a refund if your returned item/s:

• are in brand new and unworn condition
• have all original tags attached
• are returned to our Australian warehouse within 30 days of receipt

To initiate a return:

• please ensure your items meet the criteria stated above
• complete our online returns form to receive your Return Authorisation Number (RA #)
• post your item/s back, clearly printing our return address and your RA # on the front of your parcel (feel free to re-use our postage satchel).

What happens next?

• Once your return has been delivered, our warehouse team will inspect and approve your return item/s, as per the above criteria, within 2 business days
• Your refund will be processed within 5 business days and you will be notified via email once this has been completed
  NB: We are unable to refund you until your item/s have been physically received, so would recommend choosing a tracked postal service for your peace of mind.

If your item is faulty, damaged, or incorrect: Please see here before initiating your return.