Customer Service

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Latest activity by Customer Service
  • Customer Service created an article,

    ABRAND SCRATCH CARDS COMPETITION T&Cs

    Terms and Conditions ABRAND SCRATCH CARDS COMPETITION Game of Chance (Terms and Conditions) 1. Information on how to enter and the prize form part of these Terms and Conditions. Participation in ...

  • Customer Service created an article,

    I'm trying to complete a return online but my order isn't recognised

    Please ensure your full order number is entered on your request, e.g., ABRAND-AU12345 Your email address must also match the one that was used for your original order. If you're not sure of either ...

  • Customer Service created an article,

    How do I use my online store credit?

    If you have returned your item/s and opted for online store credit, we will email your credit voucher once your return has been delivered and approved by our team. This will be sent to the email ad...

  • Customer Service created an article,

    Buy One Skinny, Get One 1/2 Price promotion

    Offer valid from 9am Wednesday May 12th 2021 Australian Eastern Standard Time until 11.59pm Wednesday May 19th 2021 Australian Eastern Standard Time.   Two products from women’s or men’s Skinny Jea...

  • Customer Service created an article,

    Abrand Petite Competition T&Cs

    Terms and Conditions ABRAND PETITE COMPETITION Game of Chance (Terms and Conditions) 1. Information on how to enter and the prize form part of these Terms and Conditions. Participation in this pr...

  • Customer Service created an article,

    How do pre-orders work?

    If an item is available for pre-order, you are invited to pay for your item immediately to reserve your preferred size. The item will be shipped at a later date and this will be displayed online at...

  • Customer Service created an article,

    FREE EXCHANGES

    Australian customers Australian customers can return products for free if you choose to exchange for a new size. Returned items must meet our general return policy criteria. See here for full deta...

  • Customer Service created an article,

    ABRAND Summer Escape Competition T&Cs

    ABRAND SUMMER ESCAPE COMPETITION Game of Chance To enter: https://abrandjeans.com/pages/summer-escape Terms and Conditions Information on how to enter and the prize form part of these Terms and Co...

  • Customer Service created an article,

    ABRAND X DYSPNEA GIVEAWAY T&Cs

    Terms and Conditions ABRAND X DYSPNEA GIVEAWAY Game of Chance To enter: https://abrandjeans.com/pages/abrand-4-dyspnea (Terms and Conditions) Information on how to enter and the prize form part o...

  • Customer Service created an article,

    How do I return my order?

    UPDATE: FREE EXCHANGES for Aussie customers - more info here. -- You're welcome to a refund if your full-priced returned item/s: are in brand new and unworn condition have all original tags attach...